Contact
Customer care answers the phone and email on working days from 8:00 to 20:00, and on Saturdays from 9:00 to 16:00. On Sundays we read messages but only reply to anything urgent about a delivery due that day.
If your question is about an order that is already on its way, the fastest route is the phone — the picking team can still change a box that has not left the store. For anything else, the form below is logged and answered in order.
How to reach us
Registered address
- Grocery2 Market UAB
- Savanoriu pr. 14
- LT-03116 Vilnius
Customer care hours
- Mon to Fri, 8:00 to 20:00
- Saturday, 9:00 to 16:00
- Sunday, urgent deliveries only
Send us a message
Write to customer care
Ordering for an office, cafe or kindergarten?
Regular bulk orders go through a separate team that can set up invoicing, a fixed weekly slot and a standing list. Use the office and bulk orders form rather than this one, and mention how often you need a delivery — we reply within one working day.
Practical questions about slots and fees are answered on the Delivery & Collection page, and refunds on Returns & Refunds.